Last Updated: April 1, 2026
Arcus Foundry LLC and its affiliates and subsidiaries (collectively, "Arcus Foundry," "we," "us," or "our") are committed to protecting the privacy of our customers and visitors. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of information that we collect through our website at https://arcusfoundry.com (the "Site"), as well as through all related websites, networks, applications, insurance products, and communication channels (including online chat and telephone) and other services provided by us (collectively, together with the Site, our "Services").
Arcus Foundry LLC complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Arcus Foundry LLC has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Arcus Foundry LLC has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.
Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. Our Terms of Service are incorporated by reference into this Policy. By visiting the Site, you are accepting the practices described in this Policy.
The privacy of your personal data is of the utmost importance to Arcus Foundry LLC. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to ensure your personal data is handled appropriately.
This Privacy Policy applies to all users of our Services, including visitors to our Site, registered account holders, and individuals who interact with us through other channels. If you do not agree with this Policy, you should not access or use our Services.
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
We collect information in the following ways:
We collect information you provide directly to us. For example, we collect information when you create an account, make a purchase, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include:
When you access or use our Services, we automatically collect certain information, including:
We may also obtain information about you from other sources and combine that with information we collect about you. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources.
We use the information we collect for the following purposes:
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we will only process your personal data when we have a valid legal basis to do so. Our legal bases for processing your personal data include:
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us at hello@arcusfoundry.com.
We may share the information we collect as follows or as otherwise described in this Privacy Policy:
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete such information from our files as soon as possible. If you believe that a child under 16 may have provided us personal information, please contact us at hello@arcusfoundry.com.
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. We encourage you to be aware when you leave our Services and to read the privacy statements of each website that collects personal information. This Privacy Policy does not apply to the privacy practices of these third-party websites or services.
Some web browsers transmit "Do Not Track" signals to websites. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them. We currently do not take action in response to these signals.
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
If you wish to exercise any of the rights set out above, please contact us at hello@arcusfoundry.com.
If you are a resident of the European Economic Area (EEA), you have certain additional data protection rights. Arcus Foundry LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Our Services are hosted in the United States and are intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data outside of those regions to the United States for storage and processing. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.
Arcus Foundry LLC complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Arcus Foundry LLC commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to an independent dispute resolution mechanism. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit the applicable dispute resolution provider for more information or to file a complaint. The services of the dispute resolution provider are provided at no cost to you.
In certain circumstances, the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF provide the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the DPF Principles.
Arcus Foundry LLC is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If we transfer personal data received under the DPF to a third party, the third party's access, use, and disclosure of the personal data must also be in compliance with our DPF obligations, and we will remain liable under the DPF for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. California's "Shine the Light" law (Civil Code Section 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Under the CCPA, California residents have the right to:
The following table describes the categories of personal information we collect and have collected in the preceding twelve (12) months, the sources of that information, and how we use it:
| Category | Examples | Collected | Business Purpose |
|---|---|---|---|
| Identifiers | Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name | Yes | To provide and improve our Services, communicate with you, process transactions |
| Personal Information (Cal. Civ. Code § 1798.80(e)) | Name, address, telephone number, financial information | Yes | To process transactions, provide customer support |
| Protected Classification Characteristics | Age, gender | No | N/A |
| Commercial Information | Records of products or services purchased, purchasing histories or tendencies | Yes | To provide and improve our Services, analyze trends |
| Biometric Information | Fingerprints, voice recordings | No | N/A |
| Internet or Network Activity | Browsing history, search history, interaction with website or application | Yes | To improve our Services, analyze usage patterns, enhance security |
| Geolocation Data | Approximate physical location derived from IP address | Yes | To provide location-relevant content and comply with applicable laws |
| Sensory Data | Audio, electronic, visual information | No | N/A |
| Professional or Employment Information | Job title, employer name | Yes | To provide relevant services, communicate effectively |
| Non-Public Education Information | Education records | No | N/A |
| Inferences | Profiles reflecting preferences, characteristics, behavior | Yes | To personalize your experience and improve our Services |
We do not sell your personal information. To exercise any of these rights, please submit a verifiable consumer request to us at hello@arcusfoundry.com.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
If you are a Colorado resident, the Colorado Privacy Act (CPA) provides you with specific rights regarding your personal data. Under the CPA, you have the right to:
To exercise these rights, please contact us at hello@arcusfoundry.com. If we decline to take action regarding your request, you may appeal our decision by contacting us at the same email address. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
If you are a Connecticut resident, the Connecticut Data Privacy Act (CTDPA) provides you with specific rights regarding your personal data. Under the CTDPA, you have the right to:
To exercise these rights, please contact us at hello@arcusfoundry.com. If we decline to take action regarding your request, you may appeal our decision by contacting us at the same email address.
If you are a Utah resident, the Utah Consumer Privacy Act (UCPA) provides you with specific rights regarding your personal data. Under the UCPA, you have the right to:
To exercise these rights, please contact us at hello@arcusfoundry.com.
If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) provides you with specific rights regarding your personal data. Under the VCDPA, you have the right to:
To exercise these rights, please contact us at hello@arcusfoundry.com. If we decline to take action regarding your request, you may appeal our decision by contacting us at the same email address. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
If you have any questions about this Privacy Policy, the data practices of Arcus Foundry, or your dealings with our Services, please contact us at:
Arcus Foundry LLC
Attn: Data Protection Contact
30 N Gould St STE 47825, Sheridan, WY 82801
Email: hello@arcusfoundry.com
Website: https://arcusfoundry.com
How we use cookies and similar technologies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies allow a website to recognize your device and remember information about your visit, such as your preferred language, font size, and other settings.
Arcus Foundry uses cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. Our use of cookies and similar technologies falls into the following general categories:
The following table provides more information about the cookies we use and why:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| _ga | Performance | Google Analytics cookie used to distinguish users | 2 years |
| _gid | Performance | Google Analytics cookie used to distinguish users | 24 hours |
| _gat | Performance | Google Analytics cookie used to throttle request rate | 1 minute |
| _fbp | Targeting | Facebook pixel cookie for tracking conversions and advertising | 3 months |
| _gcl_au | Targeting | Google Ads cookie for conversion tracking | 3 months |
| arcusfoundry.com session | Essential | Session management for logged-in users | Session |
| arcusfoundry.com preferences | Functionality | Stores user preferences and settings | 1 year |
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on our Services to help customize and improve the Services. A web beacon (also known as a "tracking pixel" or "clear GIF") is a tiny graphic image on a web page, web-based document, or in an email message that is designed to allow the site owner or a third party to monitor who is visiting a page. Web beacons are often used in combination with cookies.
We may use web beacons to, among other things:
We may use local shared objects, also known as Flash cookies, to store your preferences such as volume control or to display content based upon what you view on our site to personalize your visit. Third-party partners provide certain features on our site and display advertising based upon your web browsing activity, using Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and way in which data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please visit the Adobe Flash Player help page or contact Adobe directly.
Third parties may serve cookies on your computer or mobile device to serve advertising through our Services. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You can control cookies through your browser settings. Here is how to manage cookies in the most common browsers:
You can also opt out of interest-based advertising by visiting:
General Data Protection Regulation Overview
The General Data Protection Regulation (GDPR) distinguishes between organizations that process personal data for their own purposes (known as "controllers") and organizations that process personal data on behalf of other organizations (known as "processors"). Arcus Foundry LLC acts as both a controller and a processor, depending on the context in which personal data is processed.
When you visit our website, create an account, or otherwise interact with our Services directly, Arcus Foundry LLC acts as a controller of your personal data. This means we determine the purposes and means of processing your personal data and are responsible for complying with applicable data protection laws.
When our customers use Sparkforge to manage their own customer relationships, Arcus Foundry LLC acts as a processor of the personal data that our customers' end users provide. In this capacity, we process personal data on behalf of and under the instructions of our customers, who act as the controllers. Our customers are responsible for ensuring they have a valid legal basis for collecting and processing their end users' personal data.
Under GDPR, we must have a valid legal basis for processing personal data. The legal bases we rely on include:
Under the GDPR, data subjects (individuals whose personal data is processed) have the following rights:
To exercise any of these rights, please contact us at hello@arcusfoundry.com. We will respond to your request within one month. In certain circumstances, we may extend this period by two further months where necessary, taking into account the complexity and number of the requests.
As Arcus Foundry LLC is based in the United States, any personal data we collect from individuals in the EEA, UK, or Switzerland will be transferred to the United States. We ensure that appropriate safeguards are in place for such transfers, including:
In compliance with GDPR requirements, we implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
Arcus Foundry LLC has taken the following steps to ensure GDPR compliance:
If you have any questions about our GDPR compliance or wish to exercise any of your rights, please contact:
Data Protection Contact
Arcus Foundry LLC
30 N Gould St STE 47825, Sheridan, WY 82801
Email: hello@arcusfoundry.com
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